Client Description

Multi-regional CPG retailer.

Background

The client needed to deliver significantly improved in-stock improvement from 9% to 5%.

Objective

Reduce in-stock outages from 9% to 5% in less than a year for designated categories.

TPG Approach

• TPG assessed the Clients processes, replenishment, measurement, and planning performance using its Industry Best Practice Assessment tool
• TPG documented and recommended process improvement changes in the areas of measurement, information systems, and in-store replenishment

Impact/Results

• The Best Practice Assessment identified a number of best practices in place in various regions. TPG worked locally to adapt and reapply out of region best practices for individual market use.
• The Best Practice Assessment identified significant gaps in measurement and measurement delivery and recommended a simplified information management approach.
• Over six months, all regions reached the 5% out of stock target.