Client Results

A North American Health and Beauty Company was challenged to meet customer demand due to production performance on some of its key lines. The need to produce key SKUs more frequently required more changeovers and this only added to the problem.

TPG stepped in to build capability of the teams and improve the performance of the production lines. Waste Awareness and Servant Leadership was delivered to all the teams. TPG implemented a maintenance program on the equipment and completed a Rapid Changeover analysis to improve changeover times.

In just 4 months, the changeover time was reduced by 80%. Unplanned downtime on all equipment was reduced resulting in a 30% improvement in throughput.

Client Results

Our client had poor visibility and clarity to key information, lacked consistent reporting and was underprepared to lead Customer discussions and negotiations.

TPG assessed the dynamics, developed a holistic solution through:

• Evaluating actual cost to serve components by Customer
• Modifying pricing structure within and across brands
• Assessing pros and cons of 4 different scenarios
• War gaming competitive responses and subsequent reactions
• Finalizing in-market recommendations
• Training the sales organization on negotiating the trade-offs

As a result, our client delivered an $18M savings on $150M in annual spending.