In-Stock Availability


The Opportunity

Industry studies continually identify that 35-40% of all out-of-stocks result in a lost sale for the retailer. At typical out of stock rates of 8%, for every $1mm in sales, there are $32k in losses. Key studies over the past decade consistently identify that 75% of the root causes of out-of-stocks occur within the retail outlet due to poor replenishment, execution, ordering, compliance, and shelf management processes. TPG delivers improved in-stock availability by focusing from the shelf backward, driving improved retail processes and internal planning capabilities. TPG works with a retail client directly to deliver improvement as well as collaboratively with retailers and key manufacturers to deliver the retailer’s objectives.


Retail Operations


What We Do

TPG’s Retail Team delivers immediate in-stock availability improvement and the necessary capabilities to sustain the results. A partial list of our consulting services include:

  • Best Practice Assessment: Using a proprietary Availability Best Practice Assessment tool, TPG will determine a client’s performance against Industry Best Practices in the areas of Retail Work processes, Shelf management, In-store compliance, Backroom management, Merchandising planning, Training and certification, and Measurement capability. The assessment will prioritize critical improvements to deliver improved results.
  • Process Documentation and Improvement: Working with a small, representative sample of outlets, TPG will document and redesign work processes as identified in the Best Practice Assessment. This work will deliver required objectives in a simplified approach than can be replicated across the retailers total store base. As necessary, TPG will verify key in-process metrics are in place, and recommend appropriate new measures as required. Further, TPG will document and assess a client’s internal business planning processes in the areas of merchandising, seasonal execution and new items and develop appropriate improvement steps to deliver objectives.
  • Road map and Capability Guide: Based on cost to serve modeling and category segmentation, TPG identifies critical manufacturers and third party suppliers which will impact design choices.

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