Client Description
European CPG retailer
Background
Improve In Store ordering, shelving, replenishment, and information delivery processes
Objective
Reduce out of stocks by 50% within a 6 month period.
TPG Approach
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Loss Analysis on 12 distinct and representative products backwards from the shelf through planning
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Work process analysis and in-store interviewing of all critical store functions
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Best practice assessment of Computer Assisted Ordering and shelf management
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Redesigned Shelf Tagging process
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Redesigned corporate strategy and direction for out of stock improvement
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Improved backroom work processes and information management
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Developed proper Computer Assisted Ordering reports
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Redesigned store ordering and replenishment processes
Impact/Results
Out of stocks improved by 50% (8% to 4%) over 6 months