Retail Operations



Retailers understand the critical importance that operations plays in serving customers in order to create greater loyalty rewarded by an increasing share of wallet. And, in executing with excellence merchandising plans and the company’s strategic initiatives

A partial listing of our subject matter expertise and library of courses are listed below. Please click to view course descriptions



Retail Training Curriculum


Store Operations

The skillfull execution of business plans that reflect tactical implementation excellence..

  • Winning with Customer Service
  • Best Practice In-Store Execution Activation
  • Execution Excellence with Merchandising Layout & Planograms
  • Category Management Implementation & Scorecarding

Inventory Management

Understanding and practical application of approaches to improve inventory levels efficiently despite demand swells..

  • Fundamentals of Forecasting & Inventory Management
  • Advanced Forecasting & Demand Planning

Value Chain Optimization

Keen understanding of the vital role of retail operations within the value chain focusing on Availability to ensure an in-stock position..

  • Supply Chain Optimization
  • Availability Optimization

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