Consumer Orchestration

Develop a robust understanding of your consumer/shopper and the key touchpoints to influence them and drive growth.

What We Do

TPG’s Consumer Orchestration process answers key questions:
Experience Orchestration

  • Who are the consumers/ shoppers and how are their needs, paths, influence points, channels, and ultimately product selections different?
  • What are the various journeys – from needs through to purchase? What are the motivators that drive decisions along the journeys?
  • What are the barriers along the journeys?
  • What role does each channel play?


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