eCommerce Fulfillment

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eCommerce Fulfillment

The explosive growth of eCommerce in grocery retailing, through click and collect and home delivery, requires a step-change in fulfillment efficiency. This step-change requires utilizing the retail store as a hyper-local fulfillment center and delivery hub. This involves a combination of technology-assisted manual picking and smart integration of automated goods-to-person robotic systems. This change, when executed properly unlocks significant capacity, removes bottlenecks and reduces overall costs.

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What We Do

TPG’s eCommerce fulfillment team has led to the development of global best practices in both manual and automated picking for grocery eCommerce. Our client solutions include:

  • Picking Productivity: A quick wins program that significantly reduces picking labor costs (a minimum of 200bp in just three months).
  • Micro-Fulfillment Optimization: The planning and activation of automated micro-fulfillment centers (MFCs), to full capability, driving efficiency to the next level, and ensure sufficient flexibility for the rapid evolution of shopping habits and technology.

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