Client Description

European CPG retailer

Background

Improve In Store ordering, shelving, replenishment, and information delivery processes

Objective

Reduce out of stocks by 50% within a 6 month period.

TPG Approach

• Loss Analysis on 12 distinct and representative products backwards from the shelf through planning
• Work process analysis and in-store interviewing of all critical store functions
• Best practice assessment of Computer Assisted Ordering and shelf management
• Redesigned Shelf Tagging process
• Redesigned corporate strategy and direction for out of stock improvement
• Improved backroom work processes and information management
• Developed proper Computer Assisted Ordering reports
• Redesigned store ordering and replenishment processes

Impact/Results

Out of stocks improved by 50% (8% to 4%) over 6 months